PG&E Fire Claim Portal

Case Background

On January 29, 2019, PG&E Corporation (“PG&E Corp.”) and its primary operating subsidiary, Pacific Gas and Electric Company (the “Utility”; together with PG&E Corp., “PG&E”), filed voluntary Chapter 11 petitions in the United States Bankruptcy Court for the Northern District of California. The Chapter 11 cases have been assigned to Judge Dennis Montali and are jointly administered under Case No. 19-30088.

Throughout the Chapter 11 process, PG&E remains committed to:

  • Delivering safe and reliable electric and natural gas service to customers;
  • Continuing to make critical investments in system safety and maintenance;
  • Supporting the orderly, fair and expeditious resolution of its liabilities resulting from the Northern California Fires;
  • Working with customers, civic leaders, regulators, policymakers and other key stakeholders to consider alternatives to provide for the safe delivery of natural gas and electricity and new safety solutions in an environment challenged by climate change; and
  • Assisting customers and communities impacted by fires in Northern California. PG&E’s restoration and rebuilding efforts will continue.

Further information regarding the Chapter 11 cases is available at For additional information about the reorganization process, including press releases and FAQs, please visit

Does the Bankruptcy Impact Me?

The deadline for non-governmental Fire Claimants to file claims relating to the fires that occurred in Northern California in 2015, 2017, and 2018 (the “Northern California Fires”) has been extended to December 31, 2019 at 5:00 p.m. (Prevailing Pacific Time). If you (or, in the case of a wrongful-death claim, the estate you represent) believe you have a claim against either of the Debtors for personal injury or wrongful death, property damage, or other loss resulting from or in any way relating to the Northern California Fires, you MUST file a Fire Proof of Claim for your Fire Claim by the extended December 31, 2019 Bar Date. If you fail to do so, your claim may be barred, and you may not receive any distribution.

If you also have a claim that arose before January 29, 2019, but did not arise from, and does not in any way relate to, the Northern California Fires, you must file a General Proof of Claim Form by the October 21, 2019 Bar Date. If you fail to do so, your claim may be barred, and you may not receive any distribution.

Please click here to file your claim, or to download the applicable claim form.

Special Process for Subrogation Insurers

Please note that subrogation insurers filing a claim based on amounts paid or reserved for damages or losses resulting from the Northern California Fires should file their claim on the Wildfire Subrogation Claimant Proof of Claim Form. In addition to the Wildfire Subrogation Proof of Claim Form, creditors are required to complete Attachment 1, substantially in the form provided, to provide detailed information about each of the individual claims that are included in the aggregate total amounts shown on the Proof of Claim, to the extent the information is maintained in the ordinary course of business. When submitting Attachment 1, please provide definitions or explanations of all defined terms used therein. Attachment 1 must be provided to Prime Clerk no later than 30 days after the Bar Date. A template for Attachment 1 is available here.

Pursuant to the Bar Date Order, supporting documentation submitted by any claimant in connection with a Fire Claim shall be publicly available as a part of such claimant’s Fire Proof of Claim Form and shall not be kept confidential; provided that, any individual claim information subsequently submitted by any Wildfire Subrogation Claimant to Prime Clerk shall remain confidential in these Chapter 11 Cases and shall not be made available to the general public, however, copies of such subsequent information shall be provided on a confidential and professionals’ eyes only basis to the Debtors, the Committees, the U.S. Trustee, and any additional parties the Court directs but only after each such party agrees to keep the subsequent information confidential.

How to File a Fire Proof of Claim

All Fire Proof of Claim Forms must be filed so as to be received on or before the extended Bar Date of December 31, 2019 at 5:00 p.m. (Prevailing Pacific Time).

Any claimant that makes a good faith effort to assert a claim in the appropriate form as set forth herein shall be permitted to revise, amend, and/or supplement their applicable Proof of Claim Form until such time as their claim is allowed or disallowed by order of the Court

Any holder of a Fire Claim must file, or have their authorized agent or attorney file, a Proof of Claim Form on account of such claimant’s Fire Claim even if such claimant may be included in, or represented by, a purported class action, class suit, class Proof of Claim, or similar representative action filed against the Debtors with respect to such claimant’s Fire Claim.

Fire Claimant Proof of Claim Forms will be deemed timely filed only when actually received. Fire Proof of Claim Forms may not be delivered by facsimile, telecopy, or electronic mail transmission (other than Proofs of Claim filed electronically through the Electronic Filing System above).

You may file claims via the method(s) and at the location(s) set forth below:

If electronically:Please click here to file your claim electronically, or to download the applicable claim form.

If by first class mail:

PG&E Corporation Claims Processing Center
c/o Prime Clerk LLC
Grand Central Station, PO Box 4850
New York, NY 10163-4850

If by overnight courier:

PG&E Corporation Claims
Processing Center
c/o Prime Clerk LLC
850 Third Avenue, Suite 412
Brooklyn, NY 11232

If by hand delivery:

PG&E Corporation Claims Processing Center
c/o Prime Clerk LLC
850 Third Avenue, Suite 412
Brooklyn, NY 11232


At one of the Debtors’ Claim Service Centers located at the following PG&E locations (beginning July 15, 2019 through the extended Bar Date (December 31, 2019) during the hours of 8:30 a.m. – 5:00 p.m. Prevailing Pacific Time):

(i) 350 Salem Street, Chico, CA 95928;
(ii) 231 “D” Street, Marysville, CA 95901;
(iii) 1567 Huntoon Street, Oroville, CA 95965;
(iv) 3600 Meadow View Road, Redding, CA 96002;
(v) 111 Stony Circle, Santa Rosa, CA 95401;
(vi) 1850 Soscol Ave. Ste 105, Napa, CA 94559.

Photocopy machines will not be available at the Claim Service Centers; you must bring a photocopy of your claim if you wish to receive a date-stamped copy.